Conditions of Use

1. Terms and conditions

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Shop24Organic hereinafter referred to as “S24O”, "us" or ”we”, at the Shop24Organic website, mobile website, via telephone, fax, email or online order form.

By using the Shop24Organic onlineshops and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older can place an order.

The inclusion of any products or services on the Shop24Organic onlineshops at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on Shop24Organic at the time you place your order.

2. Prices and delivery charges

The prices displayed at Shop24Organic include all applicable taxes but do not include a delivery charge.

The delivery charges are listed here. If we are unable to deliver your order in full and have to make more than one delivery, there will be no additional charge for any subsequent deliveries.

3. Ordering and conclusion of contract

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, a Shop24Organic representative will contact you to settle the refund.

4. Delivery

Shop24Organic dispatches orders in the fastest possible time and in the order in which they are placed.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details.

You will find the full Shipping and Delivery Policy here.

5. Withdrawal of Order

You may cancel or return your order from the date you place the order until 14 days after receipt of the ordered items. You will find your right to withdraw an order fully explained here.

6. Returns

If the items you have received are defective or damaged, please notify us within 24 hours. We will replace the goods or provide a full refund, you choose.

7. Payment methods

Our payment methods are listed here.

8. Liability

Shop24Organic is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity or the end of the world.

Our maximum liability to you for any loss or damage arising in connection with your order on Shop24Organic shall be limited to the total price of your order.

9. Assignment

Shop24Organic reserves the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.

10. Severance

If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.

11. Legal info

S h o p 2 4 O r g a n i c 

is an online shopping platform of

Ecostonia Ltd
Metsapargi 4-13
30324 Kohtla-Järve

Mail: sales [at]
Phone: +372 5616 4025

Registration number: : 12022231
VAT: EE101446291

IBAN: EE822200221052314167

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